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Samsung’s Messy Recall Situation

Recently, competing with Apple isn’t the only thing Samsung is concerned with. The recall of the Samsung Galaxy Note 7 happened months ago, but matters have yet to be completely resolved. The phones have been overheating and catching fire, clear reasons for a recall. What is not so clear, however, is the reason behind the fires.

These accidents have not only affected Galaxy Note 7 owners, but have also stalled the release of the Galaxy S8, Samsung’s newest model.  A spokeswoman for the phone company told CNET, “We recognized that we did not correctly identify the issue the first time and remain committed to finding the root cause…Our top priority remains the safety of our customers and retrieving 100 percent of the Galaxy Note 7 devices in the market.”

The recall will cost Samsung not only $3 billion, but also affect their place in the mobile market.